BenevBio

To place an order, please use the telephone and fax information found on the right, or email us at: orders@benevbio.com.

Please note that prices and terms are subject to change without notice. Our preferred shipping carrier is Federal Express. Freight charges from FOB shipping point (Mission Viejo, California, USA) apply. We accept American Express, Discover, MasterCard, Visa, and Purchase Orders (PO's).

Satisfaction Guarantee

If you are not entirely satisfied with the performance of a BenevBio product we will exchange it or provide a complete refund. Please contact us at 888-43-BENEV or email tech@benevbio.com.

If a shipment is incomplete, please retain all shipping documents, containers, and packing materials, and notify our Customer Service Department at 888-43-BENEV no later than five business days after receipt. Authorization for all product returns must be approved prior to return of goods. All exchanges and returned items must be undamaged in order to be eligible for product credit, return and/or exchange. There will be a 20% restocking fee on all goods returned due to customer ordering error.

Return Authorization Numbers enable BenevBio to track your exchange/return and ensure appropriate credit to your account. To exchange/return goods, please be ready to provide us with the following information:
- Purchase order number
- BenevBio order reference number
- Catalog number and description of product
- Reason for exchange/return

After the above information is received an RA Number will be issued with return instructions.

Disclaimer

All BenevBio products are intended to be used for research purposes only in accordance with (NIH Guidelines). They are not to be used for drug, diagnostic purposes, household or other uses. Prices are subject to change without notice. We reserve the right to discontinue the offering of any product or change its specifications at any time without notice.

Payment terms are net thirty (30) days for domestic United States customers. Prepayment is required of international customers.